Contact

Not Your Grandfather’s
Patient Satisfaction Solution

Tired of traditional post-visit Patient Satisfaction solutions that are not as flexible as your needs? Freedom is here. Simply and easily measure the real-time pulse of your patients after a visit and supercharge improvement across your organization.

Read Success Story Contact Us

Tonic is a patient experience platform for the modern era

01

STOP measuring things that don’t help you make better decisions.

BUILD any survey to collect the post-visit data you actually care about.

02

STOP relying on lagging metrics and small, skewed sample sizes.

DELIVER any survey to any patient on any device at anytime.

03

STOP getting stale, confusing reports that don’t help your organization improve.

VIEW real-time reports that move the needle.

Build Any Survey to Collect the Data
You Actually Care About

  • Easily and quickly customize patient experience surveys to finally ask all the questions your organization most wants to know.
  • Change or edit your surveys in real time as priorities shift or new learnings unfold. (Yes, you can even do this all yourself!)
  • Or choose from a wide range of templates ready to launch in a single click, including best-in-breed patient satisfaction surveys, employee engagement surveys, NPS, leadership rounding, CAHPS and much more.

Deliver Any Survey to Any Patient
on Any Device at Anytime

  • Deploy surveys via email, via text or via our native tablet solution—the choice is yours with our state-of-the-art mobile platform.
  • Automate the delivery of post-visit surveys off your scheduling feed, a procedure date, a clinic location, a specific provider, an appointment type or even by other surveys you have deployed. And the solution can also identify and filter out in real time those patients earmarked for a traditional CAHPS survey to avoid double surveying.
  • Get dramatically higher completion rates and less survey fatigue with the most simple and intuitive survey design on the planet—your patients and staff will love it!

View Real Time Reports That Move the Needle

  • 24/7 access to prebuilt or custom reports and analytics. Insights are always at your fingertips.
  • Drill down into specifics for easy comparison across clinics, departments, providers, and patient segments.
  • Quickly identify and address any problems that pop up or bottlenecks that arise. And real-time service recovery alerts allow you to instantly take action on the most urgent issues.

Complete the form below and we’ll show you the magic of Tonic.