ROI (aka Really Outstanding Innovation) Edition

Customers love Tonic for our ability to track and trend any patient reported outcome or risk assessment score over time. But now we've dramatically enhanced that capability by allowing you to not only view multiple scores for multiple instruments at the same time, but also to overlay those longitudinal scores with actual events (such as the date of a knee surgery).

Our new interactive graphs - all of which can be embedded in the EHR - put this remarkably organized intelligence (ROI) directly in the hands of physicians when and where it's needed most. Viva la data visualization!

Tonic has long given customers the ability to customize and view reports that detail which patients received which surveys and forms on which device at which time (which is admittedly a bit of a tongue twister). But now Tonic can also generate reports that are forward-looking too, such as which patients are scheduled to receive a given survey(s) or form(s) in the future.

You can even report on multiple workflows at the same time - all of which is viewable and actionable 24 hours a day with a click of a button.

Such real-time observation and information (ROI) allows front office staff and clinicians to always know exactly what happened and what's going to happen with their patient data collection efforts. Moreover, Tonic's robust user permission architecture allows this information to be parsed at the individual clinic level or at the individual staff member level so that a patient's data is only seen by the relevant caregivers.

Integrating patient paperwork and patient payments into one unified experience has always been a fan favorite of our platform. And while co-pays are an important piece of the process, customers asked for even more streamlined collection of past balance due amounts as well. So we've redesigned the interface to present the patient with their past balance due amount in a more clear and compelling fashion, and also added the ability to sign up for payment plans on the spot if a patient can't pay the full amount.

In other words, we can now reach out instantly (ROI) to patients in a way that maximizes the collection of patient payments right at the point of care.

While Tonic has been able to send out surveys and forms through email for quite some time, SMS has always played a bit of a second fiddle in terms of functionality when compared to the reams of ingenuity (ROI) inherent in our email capabilities.

Well, the fiddle will play no more: everything you already use our awesome email engine for can now be done through text messaging as well, including surveys, appointment reminders, consent forms, patient education and more.

Even better, patients can also now opt-in or out of SMS messaging via text too. Nothing gives you more options to get the right information from the right patient at the right time than Tonic.